Hotel Interlaken is a 4-star hotel featuring historical charm with modern amenities, including free WiFi and a wellness area. On-site dining options include a buffet restaurant, and the property is close to a Japanese Garden.
Rooms & Amenities
Rooms at Hotel Interlaken include free wired and wireless internet access, cable TV, and minibars. Each room features a work desk and some offer a balcony with seating areas, ideal for longer stays. Family rooms accommodate up to four guests with bunk beds and also have a seating area.
Dining & Nearby Options
Hotel Interlaken offers a copious breakfast buffet with vegetarian options, and a popular Swiss Fondue Chinoise Buffet is available every Thursday, Friday, and Saturday evening. Nearby dining options include Brasserie St. Georges and Truly Asia, both within a short walking distance.
Services & Local Area
The hotel provides meeting facilities suitable for seminars, emphasizing privacy and concentration. After a busy December, the restaurant team focuses on delivering excellent dining experiences. For leisure, guests can explore nearby attractions such as Harder Kulm and Hohematte Park, both within a short walk.
Transport & Accessibility
Accessibility is ensured with departures from Interlaken Ost train station located a 5-minute walk from Hotel Interlaken. The nearest bus service, Kursaal, is also within a few minutes' walking distance. Limited free parking spaces are available at the hotel.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Eissportzentrum Bodeli Matten bei Interlaken Genossenschaft
4100 ft
Amusement & Theme Parks
Heimwehfluh
1.1
mi
2 Rugenparkstrasse
HighLife
3900 ft
Weissenaustrasse
Weissenau-Naturschutzgebiet
1.1
mi
Wagnerenstrasse
Seilpark Interlaken
1.3
mi
Nearby
Hoheweg
1900 ft
Höheweg 71
Statue Of Yash Chopra
1700 ft
3800 Interlaken
Hohematte Park
1600 ft
Lindenallee 10
Schlosskirche Interlaken
500 ft
Church
Rom.-Katholische Kirchgemeinde
400 ft
Mountain
Interlaken
400 ft
Casinos
Casino Interlaken
2000 ft
Schloss 1
Schloss Interlaken
500 ft
Zoo
Alpenwildpark
2000 ft
3800 Interlaken
Harderbahn
1400 ft
Höheweg 115
Paragliding Interlaken GmbH
600 ft
Schloss 9
Probstei
600 ft
Reckweg
Sight-Seeing
800 ft
Goldey
Sporthalle Bodelibad
1000 ft
Untere Bönigstrasse 9
AlpinAir Paragliding Interlaken
1600 ft
Höhe-Promenade
Ice Magic Interlaken
1900 ft
Restaurants
Restaurant Taverne
200 ft
Hoeheweg 74 3800 Interlaken
Brasserie St. Georges
200 ft
Hoeheweg 139 Hotel Royal-St. Georges Interlaken-MGallery Collection
Des Alpes
600 ft
Hoeheweg 115
Ruedihus
1000 ft
Hoeheweg 94 Im Carlton-Europe Hotel
Chalet Beizli
700 ft
Hoeheweg 92
Shalimar
900 ft
Hoeheweg 94 3800 Interlaken
Hapimag Restaurant Grand Cafe
800 ft
Hoheweg 95 Grand Cafe
Bamboo
1100 ft
Hoheweg
hooters interlaken
1400 ft
Hoeheweg 57
Restaurant Spycher
1900 ft
Strandbadstrasse 44 -
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Stunning Mountain Views
Attentive Staff
Local Restaurants Pricey
No specific comments on the facilities
7.8/10
Very good
Rooms
8.2
Location
9.4
Service
8.0
Dining
7.1
Guest reviews
7.8/10
based on 11 reviews
8.8
8.8/10 based on 1796 reviews
John
United Kingdom,
April
2024
8.8/10
The hotel is perfectly located near Interlaken Ost train Station and within walking distance to the main town. The rooms offer stunning mountain views, including Mendelssohn's suite, with lovely balconies. The service is attentive and welcoming, making you feel right at home. The dining experience boasts a variety of options to kick start your day, while the hotel's facilities are top-notch. Keep in mind that local restaurants can be expensive.
Rooms
9.0
The rooms with a super mountain view were absolutely lovely, especially Mendelssohn's suite with two balconies.
Service
9.0
The staff are incredibly friendly and supportive, going the extra mile to ensure you feel comfortable during your stay.
Location
9.0
The hotel's awesome location near Interlaken Ost train Station and the main town makes it a convenient choice for exploring the area.
Dining
8.0
The dining experience was top-notch, with a good mix of varieties and excellent presentation to enjoy.
Facilities
9.0
The hotel's facilities are impressive, offering everything you need for a comfortable and enjoyable stay.
Stunning Mountain Views
Local Restaurants Pricey
Joe
United States of America,
February
2024
8.4/10
I had a wonderful stay at the hotel. The rooms overlooked the waterfall and fish pond, with French doors opening to a view of a Japanese Garden with a water feature. They were clean, although a bit small, which actually encouraged me to explore more. The rooms were still spacious and comfy, providing a great stay overall.
Rooms
8.0
The rooms were clean but on the small side, motivating me to get out and explore.
Service
9.0
The service was incredibly kind and helpful, especially when we needed changes in the room setup. They provided a guideline book in the room and took the time to explain local attractions. However, it didn't fully match the historic character described on the website.
Location
10.0
The location was fantastic, close to Ost, West, Hardkum, Promenade, and the DDLJ site. It was perfect for enjoying Interlaken with easy access to Jungfrau. Additionally, being near Interlaken OST was a great convenience.
Dining
7.0
The dining experience was good overall, but the restaurant below the hotel was average. It's better to explore other restaurant options nearby. The variety of dishes provided a filling meal, but going for a room-only rate might be a better choice.
Facilities
8.0
The facilities were good, providing the necessary amenities for a pleasant stay.
Jimmy
United Kingdom,
December
2023
8.6/10
I absolutely loved my stay at the hotel! The rooms were beautifully done, with an incredibly comfortable bed and luxurious feather-down pillows. Everything was spotlessly clean, and they had all the essentials we needed. The only minor downside was that our quadruple room felt a bit tight for our family with two little ones, so make sure to opt for the nicer rooms.
Rooms
9.0
The rooms were really nicely done with a super comfortable bed and feather-down pillows. They were very clean and had all the necessities we needed.
Service
9.0
The service was top-notch! From the friendly and helpful staff to the caring manager who checked on us multiple times, we felt truly welcomed and valued throughout our stay.
Location
10.0
The location couldn't have been better for us! Being close to the Interlaken-Ost station made our mountain train adventures so convenient. Plus, the staff, especially Chris and Martin, were the most helpful we encountered in all of Switzerland.
Dining
7.0
The dining experience was above average, with a good selection of hot and cold dishes. It was a nice stopover before our mountain excursions, although it might be worth exploring nearby bakeries for more variety.
Facilities
8.0
The facilities were great, offering everything we needed for a comfortable stay.
Nigel
United Kingdom,
November
2023
7.6/10
I had a wonderful stay at the hotel. The rooms were very clean, comfortable, and quiet at night, allowing for a delightful view of a church and the mountains. The location was superb, within walking distance to all amenities, and the dining options were plentiful with a beautiful view. However, the service fell short as the staff seemed unenergetic and unhelpful at times.
Rooms
9.0
The rooms were well presented, had a very powerful shower, and included a small balcony with a view.
Service
5.0
The staff were not very welcoming and helpful, making it less inviting for guests.
Location
9.0
The hotel is conveniently located within walking distance to key attractions and transportation hubs.
Dining
8.0
The dining experience offered a good choice of food with a beautiful view.
Facilities
7.0
The hotel had all the necessary facilities for a comfortable stay.
George
United Kingdom,
October
2023
7.4/10
The hotel offers a mix of cozy rooms with a Swiss modernized decor and a front location where you can enjoy watching the world go by. The service quality varies, with some staff members being great and accommodating while others may not meet expectations. The superb location near Interlaken Ost rail station and various amenities is a major plus, but the noise from the surroundings could be disruptive at times. The dining experience, with a variety of Swiss and hot meal options, is generally satisfying with a few shortcomings. Overall, a comfortable stay with some room for improvement in service and dining.
Rooms
8.0
The spacious rooms with Swiss-style modernized decor offer a pleasant stay, especially at the front of the hotel.
Service
6.0
The service quality ranges from being great and accommodating to some staff being less helpful, particularly during nighttime noise disturbances.
Location
9.0
The hotel's superb location, near Interlaken Ost rail station and a wide range of amenities, provides easy access to various attractions and services.
Dining
7.0
The dining experience mostly impresses with a buffet offering Swiss and hot meal options that could better cater to diverse tastes, despite some minor drawbacks.
Facilities
7.0
The hotel offers standard facilities that meet basic needs, though guests may find some areas to be lacking compared to higher-end establishments.
Alfred
United States of America,
September
2023
7.8/10
I had a lovely stay at the hotel with a stunning night view over the old church from my room. The service was exceptional, with attentive and helpful staff throughout, making for a pleasant experience from check-in to departure. The location was ideal, being near the train station for added convenience and central to explore downtown Interlaken and its surrounding Swiss attractions. The dining options were average but passable, with a surprise addition of steamed rice, and guests might consider exploring other restaurants in town. Overall, a mixed experience with highlights in service and location.
Rooms
7.0
The junior suite had all the amenities we needed with a gorgeous night view over the old church. However, the cleanliness could have been better.
Service
9.0
The service was excellent, with courteous and helpful staff attending to every need. The receptionist was particularly welcoming and accommodating.
Location
9.0
The hotel's location near the train station added convenience to my trips, and being in downtown Interlaken made it easy to explore nearby Swiss attractions.
Dining
6.0
The dining experience was average, with a surprise addition of steamed rice. Guests may prefer exploring other dining options in town.
Facilities
8.0
The facilities, including room service, dry cleaning, and laundry, were outstanding, catering to various guest needs.
Rob
United Kingdom,
July
2023
6.8/10
The hotel offers a delightful view of a church and the mountains from our small but adequate room. Despite a musty smell, leaving the window open kept it fresh. The service overlooked the lovely churches and snow-capped mountains, though a bit repetitive. The location is perfect near the Interlaken Ost station and within easy reach of the main shopping area. The dining experience was so-so, but the hotel serves a variety of dishes.
Rooms
7.0
The room gave us a delightful view of a church and the mountains, although it had a musty smell that required keeping the window open.
Service
6.0
The service, while overlooking charming views, was a bit repetitive in responses.
Location
9.0
The location is perfect near the Interlaken Ost station and the main shopping area.
Dining
5.0
The dining experience was ordinary and mundane, with nothing special to write home about.
Facilities
7.0
Nicola
United Kingdom,
July
2023
8.4/10
My stay at the hotel was pleasant overall. The rooms, while clean and neat, had a musty smell at times, but the view of the pond with fishes was relaxing. The service was friendly and helpful, providing great value for the price. The location was perfect, close to the town center, Interlaken OST station, and with a lovely view of the Alps. The dining options were good overall, with a nice selection available. The facilities were well-maintained and convenient.
Rooms
7.0
The rooms, although nothing special, were clean and neat with a relaxing view of the pond.
Service
9.0
The staff was very friendly and helpful, offering excellent value for the price.
Location
10.0
The location was perfect, close to town center, the train station, with a beautiful view of the Alps.
Dining
8.0
The dining experience was good overall with a nice selection available.
Facilities
8.0
The facilities were well-maintained and convenient.
Mark
United Kingdom,
June
2023
8.0/10
My stay at the hotel was amazing. The rooms were really nice and new, with a 'noise cancellation' wall that kept things peaceful. However, I did miss having air conditioning, and breakfast was served in the smaller room instead of the bigger dining area, which was a bit cramped.
Rooms
9.0
The rooms were amazing, clean, and new. Loved the 'noise cancellation' wall.
Service
8.0
The service was phenomenal. The staff was always helpful and welcoming, except for one slightly unhelpful morning staff member.
Location
9.0
The location was perfect. Right in the center, close to the station and city attractions. However, being next to a church with a loud clock made it a bit difficult to sleep quietly at night.
Dining
7.0
The dining experience was decent, with average options. The small breakfast room was a bit crowded.
Facilities
7.0
The facilities were adequate, nothing extraordinary.
Don
United States of America,
June
2023
8.8/10
I had a wonderful stay at the hotel! The rooms were impeccably clean and cozy, although a bit small which encouraged me to go out and explore. The service was top-notch, with the staff being incredibly helpful and taking time to explain the local attractions. The location was perfect, close to the main shopping areas and just a short walk to the train station. The dining experience was generous with a wide variety of options. Overall, a great value for money!
Rooms
9.0
My room, number 4, was lovely and spacious with a great view and a charming little balcony.
Service
9.0
The staff was amazing, very friendly, and knowledgeable about the area. They were always ready to assist with directions, recommendations, and even storing luggage after checkout.
Location
10.0
The hotel's location was superb, just a few minutes' walk to the center, making it convenient to explore the town and nearby attractions.
Dining
8.0
The dining experience was great, offering a buffet with a good variety of cold meats, cheeses, breads, and more. It was sufficient for a filling meal.
Facilities
8.0
The facilities were comfortable and met my needs during the stay.
Frank
United Kingdom,
May
2023
8.2/10
My stay at the hotel was delightful! The room had a balcony with stunning views of the church and mountains, and the Japanese garden added a serene touch. The room size was a bit smaller than expected but had a modern bathroom, which was nice.
Rooms
8.0
The room was cozy and offered beautiful views. The modern bathroom was a plus.
Service
9.0
The staff was incredibly friendly and helpful, especially Chris, who made our stay extra comfortable.
Location
9.0
The hotel's location was perfect for me, close to both the train station and entertainment areas.
Dining
7.0
The dining experience was good overall, with a variety of options including vegetarian and vegan choices.
Facilities
8.0
The facilities were well-maintained and offered everything I needed for a pleasant stay.